Tales of a Customer Support Hero
My job title and description are conversation stoppers. I tell people what I do, and the listener fights hard to hold back a yawn and they rush to change the subject as quickly as possible. Yeah, I get it. Customer
My job title and description are conversation stoppers. I tell people what I do, and the listener fights hard to hold back a yawn and they rush to change the subject as quickly as possible. Yeah, I get it. Customer
I love posts about occasions. And I’m excited because I get to combine occasions today! This is my 200th post. I feel like it was just yesterday I honored my 40th birthday by starting this blog. And now I’ve delighted
Last week I ranted about how I found myself screaming at my phone while listening to a podcast. The whole incident reminded me of a time a few years ago when I found myself yelling at the radio while driving
They’re trying to silence us! But it’s so much more complicated than that. Here’s where my thoughts and anger began: Because I Need2Know A few years ago I decided I wanted to be a more informed person. I constantly felt
I came to Israel in 1997, happy and starry-eyed. I was in love with my new surroundings, my new world, from day one. And merely a year later, the Second Intifada began. The dream took a break. For the next
I am very reluctant to speak about what happened in Meron just a few weeks ago. I wasn’t there. I didn’t lose anyone in the tragic disaster that occurred. But I have so many thoughts swimming around in my head,